
Check availability
Your day at sea starts here
Chat with MAVI on WhatsApp to check your date and plan your private experience. You can also send an enquiry form if you prefer.
MAVI Colombia operates Mavi Soul. This is our official website for direct bookings. You can also book through independent travel agencies, whose prices, packages and booking conditions may vary.
Book online: Cartagena Bay sunset cruise, Rosario Islands or Cholón
Choose your destination and date. Book your private experience with a 50% deposit.
Online booking
We temporarily hold your departure time while you complete the deposit. Your booking will be confirmed when you receive your confirmation number.
2 hours included. Latest return: midnight.
Extra hours are always spent inside Cartagena's inner bay.
2 hours total
Adding hours updates availability and price. Choose a departure time again.
Message us on WhatsApp or send a request
Direct contact
Message us on WhatsApp for availability and a quote
Tell us your preferred date, destination and number of guests. Our team will help you with availability and a quote. English and Spanish assistance, 7:00 a.m. to 10:00 p.m. Cartagena time.
- WhatsApp+57 310 587 6696
- Emailinfo@mavicolombia.com
- LocationCartagena: boarding pier specified in your booking confirmation
Availability enquiry form
Booking terms: payment, dock, arrival and cancellation
The Mavi Soul charter rate in Cartagena includes the private catamaran, captain and crew, fuel, ice and dock fees.
Drinking water and other beverages are not included. Food, bar service, DJ and photography are optional extras quoted separately.
After availability and your quote are confirmed, a 50% advance payment is required to reserve. Sending an enquiry does not confirm a booking.
Boarding may take place at different piers in Cartagena depending on your booking and operational arrangements. Your confirmation will specify the pier, meeting point and boarding time. Arrive 60 minutes before the stated time.
WhatsApp assistance in English and Spanish, 7:00 a.m. to 10:00 p.m. Cartagena time.
How early should I arrive at the dock?
Arrive 60 minutes before the stated time. Your confirmation shows the dock and meeting point.
Payment, cancellation and sailing conditions
- Payments
- For instant online bookings, the exclusive 5% web benefit applies to the charter and additional-hours subtotal. The 50% deposit is calculated on the discounted total with no payment surcharge; MAVI covers the payment platform cost. Manual debit-card, credit-card or payment-link transactions made outside the instant online booking flow are subject to a 6% surcharge per transaction.
- Cancellation more than 90 days in advance
- 100% of the reservation value is refunded, less bank charges and applicable taxes, if any.
- Cancellation 60–90 days in advance, inclusive
- 25% of the total boat payment and 100% of additional services are refunded.
- Cancellation 59 days or less in advance
- No refund applies.
- Red-flag maritime restrictions
- If a DIMAR Port Authority red-flag restriction prevents the outing, you may request rescheduling or a refund of the boat rental. Food, beverages, sound and other extras are refunded at 50%. Refunds may take up to 10 business days.
- Force majeure
- Supporting evidence is required. Only rescheduling is available.
- Schedule changes and late arrival
- Request schedule changes at least 48 hours in advance; they require availability and approval and may change the itinerary. The rental ends at the confirmed time even if passengers arrive late. If availability permits, MAVI may start counting the rental time when all passengers are onboard.
- Early finish and itinerary
- No refund applies if you choose to finish early. The captain may change the route or itinerary according to weather conditions.
- Onboard rules
- Guests may not bring fireworks or flammable items. Fireworks are available only as an add-on service provided by MAVI, with a pyrotechnician included. Smoking is prohibited; electronic smoking devices are permitted.
- Operational issues preventing departure
- MAVI will try to provide a vessel with similar characteristics. If this is not possible, the amount paid will be refunded. The company assumes no additional compensation.