Frequently asked questions
Before you book
Everything you need to know about sailing with MAVI. If you do not find your question, contact us directly.
Frequently asked questions by category
Mavi Soul
Mavi Soul accommodates up to 50 guests in Cartagena Bay and up to 40 guests on trips to the islands. The team confirms the suitable option for each group.
Yes. Mavi Soul has an onboard jacuzzi.
The indoor areas are air-conditioned and include cabins and a bathroom. The catamaran also has a professional JL sound system.
Destinations
Day trips are planned around one destination. Share your date and group details so we can confirm the available option.
Trips to Rosario Islands and Cholón are full-day outings. Share your date and number of guests so the team can confirm the available sailing plan.
Cartagena Bay outings are available from two hours. The team can help you choose the duration that best suits your occasion.
Cholón is an option for groups who want to celebrate and spend time together at sea. The team can guide you on the route according to your date and occasion.
Sailing and safety
Each outing includes a captain, crew, navigation permits and onboard hydration. Food, beverages and special services are confirmed according to the selected plan.
Before departure, the team confirms sailing conditions and the available alternatives for your date. Contact us to review your situation before booking.
Food and beverages
Yes. Food and beverages are permitted onboard. If you would like MAVI to coordinate bar or food service, request it at least 48 hours in advance.
Yes. Menu and chef options can be coordinated in advance as an additional service.
Tailored experiences
Yes. MAVI can coordinate options such as décor, DJ, photography, video, drone and catering, subject to quotation and availability.
Yes. MAVI organizes experiences for corporate events, weddings, birthdays, and bachelor and bachelorette parties. Contact us to build a proposal for your occasion.
Availability
You can share the date, number of guests and occasion through the form or WhatsApp. The MAVI team confirms the available options before booking.
Booking and payment
Share your date, number of guests and occasion. MAVI confirms availability and presents the applicable terms before a booking is confirmed.
Once availability and the plan are confirmed, the MAVI team will share the relevant payment terms before you make a decision.
Plan your day
Do you have another question?
Write to us on WhatsApp and we will reply directly, without long forms.