Check availability
Your day at sea starts here
Chat with MAVI on WhatsApp to check your date and plan your private experience. You can also send an enquiry form if you prefer.
MAVI Colombia operates Mavi Soul. This is our official website for direct bookings. You can also book through independent travel agencies, whose prices, packages and booking conditions may vary.
Instant booking
Choose your destination and date. Book your private experience with a 50% deposit.
Online booking
We temporarily hold your departure time while you complete the deposit. Your booking will be confirmed when you receive your confirmation number.
9 hours included. Latest return: midnight.
9 hours total
Adding hours updates availability and price. Choose a departure time again.
Availability enquiry form
Direct contact
Let’s plan your experience
Tell us your preferred date, destination and number of guests. Our team will help you with availability and a quote. English and Spanish assistance, 9:00 a.m.–9:00 p.m. Cartagena time.
- WhatsApp+57 310 587 6696
- Emailinfo@mavicolombia.com
- LocationCartagena: boarding pier specified in your booking confirmation
Availability enquiry form
Before booking Mavi Soul
The rate includes the private catamaran, captain and crew, fuel, ice, taxes and dock fees.
Drinking water and other beverages are not included. Food, bar service, DJ and photography are optional extras quoted separately.
After availability and your quote are confirmed, a 50% advance payment is required to reserve. Sending an enquiry does not confirm a booking.
Boarding may take place at different piers in Cartagena depending on your booking and operational arrangements. Your confirmation will specify the pier, meeting point and boarding time. Arrive 30 minutes before the stated time.
WhatsApp assistance in English and Spanish, 9:00 a.m.–9:00 p.m. Cartagena time.
Payment, cancellation and sailing conditions
- Payments
- For instant online bookings, the exclusive 5% web benefit applies to the charter and additional-hours subtotal. The 50% deposit is calculated on the discounted total with no payment surcharge; MAVI covers the payment platform cost. Manual debit-card, credit-card or payment-link transactions made outside the instant online booking flow are subject to a 6% surcharge per transaction.
- Cancellation more than 90 days in advance
- 100% of the reservation value is refunded, less bank charges and applicable taxes, if any.
- Cancellation 60–90 days in advance, inclusive
- 25% of the total boat payment and 100% of additional services are refunded.
- Cancellation 59 days or less in advance
- No refund applies.
- Red-flag maritime restrictions
- If a DIMAR Port Authority red-flag restriction prevents the outing, you may request rescheduling or a refund of the boat rental. Food, beverages, sound and other extras are refunded at 50%. Refunds may take up to 10 business days.
- Force majeure
- Supporting evidence is required. Only rescheduling is available.
- Schedule changes and late arrival
- Request schedule changes at least 48 hours in advance; they require availability and approval and may change the itinerary. The rental ends at the confirmed time even if passengers arrive late. If availability permits, MAVI may start counting the rental time when all passengers are onboard.
- Early finish and itinerary
- No refund applies if you choose to finish early. The captain may change the route or itinerary according to weather conditions.
- Onboard rules
- Fireworks and flammable items are prohibited. Smoking is prohibited; electronic smoking devices are permitted.
- Operational issues preventing departure
- MAVI will try to provide a vessel with similar characteristics. If this is not possible, the amount paid will be refunded. The company assumes no additional compensation.